Philips HeartStart XL+ - Page 68

3: Troubleshooting Components Troubleshooting
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Table 21 Defibrillation Diagnostic with the Hardware Error Log
Numeric ID Error Log Message Possible Cause Suggested Solution
(7:0) Therapy RFU Test Passed Test passed after a failure None, not an error
(7:1) RFU Test Timed Out Test is not completed in time Run Op Check and be sure
to press the Charge button
(7:2) Therapy MCU Msg xxx Arrived Late
(7:3) Therapy MCU Msg xxx Checksum Error Data transmission error • Reinstall software
• Replace Processor PCA
(7:4) Therapy MCU Failed to Respond to Reset Therapy PCA failure • Replace Therapy PCA
• Replace Processor PCA
(7:5) Therapy MCU Msg xxx Timed Out Test is not completed in time Run Op Check and be sure
to press the Charge button
(7:6) Therapy MCU Error during Receiving Data Data transmission error • Run Op Check
• Replace Therapy PCA
(7:7) Therapy MCU: Protocol Mismatch
(Host=xxx, MCU=xxx)
Software versions mismatch
Reinstall software
(7:8) Therapy MCU: Fail to transmit xxx Software failure
(7:9) Therapy MCU: Failed to enter CPLD
programming state
Therapy PCA failure
Replace Therapy PCA
(7:10) Therapy MCU: Flash Programming Failed
(7:11:xxx) Therapy MCU: xxx nn •Run OpCheck
• Replace Therapy PCA
(7:12) Therapy MCU Flash Upgrade File contained
no program data
Corrupted software upgrade
file
Reinstall software
(7:13) Therapy MCU Flash Upgrade File invalid
(7:14) Defib Test | not run: xxx Therapy Cable or connection
failure
•Run OpCheck
• Replace Therapy Cable
•Replace Therapy Port
• Replace Processor PCA
• Replace Therapy PCA
(7:15-17) Therapy MCU: xxx Therapy PCA software
upgrade failure
• Reinstall software
• Replace Therapy PCA
(7:19) Patient Safety Relay test failed Therapy PCA failure Replace Therapy PCA
(7:20) Battery brown-out test failed Battery failure Replace the Battery
(7:21-24) Power MCU failed to xxx
Therapy PCA failure
Replace Therapy PCA (7:25) Therapy MCU: Failed to charge to nn J
(7:26) Failed to load therapy CPLD program data
(7:27) Not Run, Therapy MCU Error •Run OpCheck
• Replace Test Plug/Load
• Replace Therapy Cable
•Replace Therapy Port
• Replace Therapy PCA
(7:28:1) Op Check Shock test aborted Shock test failed
(7:28:2) Therapy MCU: Failed to charge for
Op Check
Failure to reach the requested
charge level in time
(7:28:3) Final Capacitor Voltage after Op Check
Shock High
Failure to fully discharge Replace Therapy PCA
(7:28:4) Op Check Shock Impedance Out Of Range Shock test failed • Run Op Check
• Replace Test Plug/Load
• Replace Therapy Cable
•Replace Therapy Port
• Replace Therapy PCA
(7:29:nn) Therapy ADC Test: xxx
Therapy PCA failure Replace Therapy PCA(7:30:nn) LV Inhibit Test: xxx
(7:31:1-23) HV Inhibit Test: xxx