Roche cobas p 512 - Page 234

Part E - Troubleshooting cobas p 512
5-46 Operator's Manual - Version 1.6 - 10/2015
Error message
Description
Remedy
800
Unknown CCM
error
An unknown error occurred at
the CCM. Please inform a
service technician. Error group:
<%1>. Error number: <%2>.
When in contact with the service technician,
report the error group and number as stated
above.
801
Unexpected rack
during
initialization
(CCM)
During initialization, a rack has
been detected at sensor <%4>.
Please advance the rack
manually.
In case this rack contains sample tubes,
these have to be fed to their originally
intended target systems by hand.
802
Unexpected rack
(CCM)
A rack has been detected at
sensor <%4>. Please remove the
rack before proceeding.
In case this rack contains sample tubes,
these have to be fed to their originally
intended target systems by hand.
803
Rack did not reach
its intended
position (CCM)
A rack on the rack transport was
expected to reach the sensor
<%4> within a preset time span,
but failed to reach the
designated position in time.
The affected rack might be tilted or jammed.
Look for the rack and rectify its position on
the rack transport. In case the rack did reach
its intended position, (contrary to the error
description above), a service technician
needs to check this position's rack sensor.
804
Communication
error towards the
rack conveyor
(CCM)
A communication timeout
occurred between the system
and the interconnected rack
conveyor. An expected response
signal (reset of status signal
<%4>) from the conveyor had
not been received within a given
time span.
Check all connections between the CCM's
eBox-one control computer and the
interconnected rack conveyor.
805
No rack available
(CCM)
One of the CCM's rack feeds
pushed an empty rack towards
the tube transfer position, but
according to the retention
gripper's sensor data, the rack
didn't reach its intended
position. Sensor: <%4>
Check the state of the transfer position at
the retention gripper and/or it`s sensor.
806
Jammed rack at
CCM sorting
position
A rack at the CCM was
supposed to be transported
from its sorting position onto
the rack transport. According to
sensor data from the retention
gripper however, the rack didn't
leave the sorting position.
Sensor: <%4>
Check the retention gripper in question. The
affected rack might be tilted or jammed.
Correct its position and press [Repeat].