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Error Message 1015 (Cutter Error)
When there is an error with the printer, the error message appears on the screen.
Check the cause and countermeasure, and then take appropriate action.
To clear the error:
Tap [CUTTER ACTION].
Cause and Countermeasure
Cause (1)
A media jam has occurred in the cutter.
Countermeasure (1)
Remove the jammed media from the cutter.
Refer to the video for loading the media, for the media path, and for the operation of each part
inside the printer.
• Be careful not to cause injury with the cutter blade when removing the media.
Loading the Media Roll (Printing in Cutter Mode/Partial Cutter Mode)
If the error is not solved, power on the printer again.
Cause (2)
The cutter blade does not return to the specified position.
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