SpectraLink IP-DECT 200 - Troubleshooting; Packet capture for Network Analysis

14215700-IG, Edition 8.0
April 2018, Original document
221
Troubleshooting
In case of system errors, the following tasks can be part of the troubleshooting:
l Packet capture
l Network Diagnose
l Reading System Information, Logs, Statistics etc.
l Checking synchronization chain for loops
Note:
For more in depth information and to gain access to the Spectralink training material, you
must attend training and become Spectralink Certified Specialist.
Please visit http://partneraccess.spectralink.com/training/classroom-training for more
information and registration.
Packet Capture
Spectralink Support can request a packet capture of the overall system status.
To make a packet capture from the web based Administration Page of the Spectralink IP-DECT
Server:
1. Click Status, and then click Packet Capture.
2. On the Packet Capture page, enter the following data:
Field Setting
Packet Capture - Filters
Capture SIP (Optional) If enabled, SIP signalling is captured.
Capture SIPS (decrypted)
(Optional)
If enabled, decrypted SIPS (TLS) signalling is captured.
Capture external RTP
(Optional)
If enabled, all voice packages from other endpoints are
captured.
Capture internal RTP (Optional) If enabled, voice data between base stations is captured.
Capture MSF (Optional) If enabled, MSF signalling is captured.
Capture everything (Optional) If enabled, any kind of traffic is captured.
Custom filter (Optional) Enter a custom filter in PCAP filter format to capture
traffic.
Spectralink IP-DECT Server 200/400/6500 Installation and Configuration Guide