Xerox WorkCentre 5022 Service Manual

06/2014
3-21
WC 5022/5024
IDS12 Light Background Due to Background Suppres-
Image Quality Troubleshooting
Version 1.0
IDS12 Light Background Due to Background Suppression
in Copies of Documents With Frames
For documents with dark frames along the Lead Registration Edge, the suppression value is
set so large such that areas of medium density appear extremely light.
Figure 1 Light Background Due to Background Suppression in Copies of Documents
With Frames Defect Sample (j0lj3229)
Cause
Background Suppression performs background detection of images at a distance of up to 10
mm from the Lead Registration Edge. As there were dark frames along the Lead Registration
Edge, it could not detect the original background density, which resulted in the Background
Suppression being performed based on the density of the frames.
Action
1. Use KO to change the Background Suppression of Copy Settings to OFF.

Xerox WorkCentre 5022 Specifications

General

Copy Resolution	Up to 600 x 600 dpi
Scan Resolution	Up to 600 x 600 dpi
Connectivity	USB 2.0
Functions	Print, Copy, Scan
Duplex Printing	Manual
Paper Sizes	A3, A4, A5, B4, B5
Memory (Standard)	128 MB
Print Technology	Laser
Print Speed	Up to 22 ppm
Print Resolution	600 x 600 dpi
Copy Speed	Up to 22 cpm
Operating System Compatibility	Windows, Mac
First Page Out Time (Copy)	8 seconds