11.1  Troubleshooting
11-9
11
A.41
Undervoltage
∗
1
(Detected when 
the 
SERVOPACK’s 
main circuit DC 
voltage is 170 V 
or less.) 
(Detected when 
the power to the 
main circuit is 
turned ON.)
Occurred when the 
control power sup-
ply was turned ON.
A SERVOPACK board fault occurred. Replace the SERVOPACK.
Occurred when the 
main circuit power 
supply was turned 
ON.
The AC power supply voltage is low.
The AC power supply voltage must be within the 
specified range.
The fuse of the SERVOPACK is blown out. Replace the SERVOPACK.
The surge current limit resistor is disconnected, 
resulting in an abnormal power supply voltage or in 
an overload of the surge current limit resistor.
Replace the SERVOPACK. Check the power sup-
ply voltage, and reduce the number of times that 
the main circuit is turned ON or OFF.)
A SERVOPACK fault occurred. Replace the SERVOPACK.
Occurred during 
normal operation.
The AC power supply voltage was lowered, and 
large voltage drop occurred.
The AC power supply voltage must be within the 
specified range.
A temporary power failure occurred.
Clear and reset the alarm, and restart the opera-
tion.
The servomotor main circuit cable is short-circuited.
Repair or replace the servomotor main circuit 
cable.
The servomotor is short-circuited. Replace the servomotor.
A SERVOPACK fault occurred. Replace the SERVOPACK.
A.51
Overspeed
(Detected when 
the feedback 
speed is the max-
imum motor 
speed × 1.2 or 
more for the 
SGMGH servo-
motor, and × 1.1 
or more for the 
other servomo-
tors.)
Occurred when the 
control power sup-
ply was turned ON. 
A SERVOPACK board fault occurred. Replace the SERVOPACK.
Occurred when 
servo was ON. 
The order of phases U, V, and W in the servomotor 
wiring is incorrect.
Correct the servomotor wiring.
The encoder wiring is incorrect. Correct the encoder wiring.
Malfunction occurred due to noise interference in 
the encoder wiring.
Take measures against noise for the encoder wir-
ing.
A SERVOPACK fault occurred. Replace the SERVOPACK.
Occurred when the 
servomotor started 
running or in a 
high-speed rotation.
The order of phases U, V, and W in the servomotor 
wiring is incorrect.
Correct the servomotor wiring.
The encoder wiring is incorrect. Correct the encoder wiring.
Malfunction occurred due to noise interference in 
the encoder wiring.
Take measures against noise for the encoder wir-
ing.
The position or speed reference input is too large. Reduce the reference value.
The setting of the reference input gain is incorrect. Correct the reference input gain setting.
A SERVOPACK board fault occurred. Replace the SERVOPACK.
A.71
A.72
A.71: High Load
A.72: Low Load
Occurred when the 
control power sup-
ply was turned ON. 
A SERVOPACK board fault occurred. Replace the SERVOPACK.
Occurred when the 
servo was ON.
The servomotor wiring is incorrect or the connection 
is faulty.
Correct the servomotor wiring.
The encoder wiring is incorrect or the connection is 
faulty. 
Correct the encoder wiring.
A SERVOPACK fault occurred. Replace the SERVOPACK.
Occurred when the 
servomotor did not 
run by the refer-
ence input.
The servomotor wiring is incorrect or the connection 
is faulty.
Correct the servomotor wiring.
The encoder wiring is incorrect or the connection is 
faulty.
Correct the encoder wiring.
The starting torque exceeds the maximum torque.
Reconsider the load and operation conditions, or 
reconsider the servomotor capacity.
A SERVOPACK fault occurred. Replace the SERVOPACK.
Occurred during 
normal operation. 
The actual torque exceeds the rated torque or the 
starting torque largely exceeds the rated torque.
Reconsider the load and operation conditions, or 
reconsider the servomotor capacity.
Temperature in the SERVOPACK panel is high.
Reduce the in-panel temperature to 55° or less. 
A SERVOPACK fault occurred. Replace the SERVOPACK.
Table 11.3  Alarm Display and Troubleshooting (Cont’d)
Alarm 
Display
Alarm Name
Situation at Alarm 
Occurrence
Cause Corrective Actions
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