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4-6
Cisco MDS 9000 Family Troubleshooting Guide, Release 3.x
OL-9285-05
Chapter 4 Troubleshooting Hardware
Troubleshooting Power Supply Issues
Power Supply Output Failed LED is On
Symptom Power Supply Output Failed LED is on.
Power Supply Fan Ok LED is Red
Symptom Power supply Fan Ok LED is red.
The following system messages may be generated with this symptom:
Error Message PLATFORM-2-PS_FANFAIL: Fan in Power supply [dec] failed.
Explanation
Fan module in the power supply has failed.
Recommended Action Enter the show environment power and show platform internal info CLI
command or similar Fabric Manager/Device Manager command to collect more information.
Introduced Cisco MDS SAN-OS Release 1.3(1).
Table 4-3 Power Supply Output Failed LED is On
Symptom Possible Causes Solutions
Power Supply
Output Failed LED
is on.
Power supply is not operational. Troubleshoot the power supplies. See the “Troubleshooting
the Power Supplies” section on page 4-7.
Table 4-4 Power Supply Fan Ok LED is Red
Symptom Possible Cause Solution
Power supply Fan
Ok LED is red.
Fan has failed on the power supply. Choose Physical > Temperature sensors on Device
Manager or use the show environment temperature CLI
command to verify that the chassis temperature is normal.
Verify that no temperature sensors are approaching the
minor thresholds. If the temperature sensors are near or
over a threshold value, you should replace the power
supply.
Power supply is not operational. Troubleshoot the power supplies. See the “Troubleshooting
the Power Supplies” section on page 4-7.