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B-1
Cisco MDS 9000 Family Troubleshooting Guide, Release 3.x
OL-9285-05
APPENDIX
B
Troubleshooting Tools and Methodology
This appendix describes the troubleshooting tools and methodology available for the Cisco MDS 9000
Family multilayer directors and fabric switches. It includes the following sections:
• Using Cisco MDS 9000 Family Tools, page B-1
• Using Cisco Network Management Products, page B-24
• Using Other Troubleshooting Products, page B-27
• Using Host Diagnostic Tools, page B-28
Using Cisco MDS 9000 Family Tools
If the server does not see its storage and you cannot use the information available on the host side to
determine the root cause of the problem, you can obtain additional information from a different
viewpoint using the troubleshooting tools provided with the Cisco MDS 9000 Family switches. This
section introduces these tools and describes the kinds of problems for which you can use each tool. It
includes the following topics:
• Command-Line Interface Troubleshooting Commands, page B-2
• CLI Debug, page B-2
• FC Ping and FC Traceroute, page B-4
• Monitoring Processes and CPUs, page B-7
• Using On-Board Failure Logging, page B-10
• Fabric Manager Tools, page B-13
• Fibre Channel Name Service, page B-18
• SNMP and RMON Support, page B-19
• Using RADIUS, page B-21
• Using Syslog, page B-21
• Using Fibre Channel SPAN, page B-23
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