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4-35
Cisco MDS 9000 Family Troubleshooting Guide, Release 3.x
OL-9285-05
Chapter 4 Troubleshooting Hardware
Troubleshooting Switching and Services Modules
Index 1 TOKEN ID: 927
Index 2 TOKEN ID: 910
Module number 0x8
>>>>FSM: <Slot 8> has 2 logged transitions<<<<<
1) FSM:<Slot 8> Transition at 500219 usecs after Thu Sep 29 17:22:43 2005
Previous state: [PLTFRM_STATE_MODULE_ABSENT]
Triggered event: [PLTFRM_EVENT_MODULE_INSERTED]
Next state: [PLTFRM_STATE_MODULE_PRESENT]
2) FSM:<Slot 8> Transition at 370112 usecs after Thu Sep 29 17:22:48 2005
Previous state: [PLTFRM_STATE_MODULE_PRESENT]
Triggered event: [PLTFRM_EVENT_MODULE_BOOTUP_ERROR]
Next state: [PLTFRM_STATE_MODULE_UNRECOVERABLE_ERROR]
Curr state: [PLTFRM_STATE_MODULE_UNRECOVERABLE_ERROR]
Troubleshooting Modules Not Detected by the Supervisor
Symptom Module is not detected by the supervisor.
Diagnosing a Module Not Detected by the Supervisor
To diagnose a module that has not been detected by the supervisor, follow these steps:
Step 1 Right-click the module and select Module on Device Manager or use the show module CLI command
to verify the status of the module.
Step 2 Choose Logs > Switch Resident > Syslog > Server Events on Device Manager or use the show logging
CLI command to search for common problems.
Step 3 Use the show platform internal event-history errors CLI command to view possible causes.
switch# show platform internal event-history errors
1) Event:E_DEBUG, length:42, at 703984 usecs after Thu Sep 29 17:46:20 2005
[103] Module 8 pwr mgmt I/O cntrl reg 0x74
Table 4-14 Module Is Not Detected by Supervisor
Symptom Possible Cause Solution
Module is not
detected by the
supervisor.
Module experienced SPROM
failures.
Verify the cause of the failure. Right-click the module in Device
Manager and select Reset or use the reload module CLI command
to restart the module. See the “Reinitializing a Failed Module Using
Fabric Manager” section on page 4-36 or the “Reinitializing a
Failed Module Using the CLI” section on page 4-37.
Module is not supported by the
current version of Cisco SAN-OS on
the switch.
Upgrade the software version on the switch. See the “Installing
SAN-OS Software Using Fabric Manager” section on page 2-10 or
the “Installing Cisco SAN-OS Software from the CLI” section on
page 2-11.