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26-11
Cisco MDS 9000 Family Troubleshooting Guide, Release 3.x
OL-9285-05
Chapter 26 Troubleshooting Fabric Manager
Troubleshooting Fabric Manager Web Client
Step 6 Click OK, and then click OK on the Security tab to exit.
Clearing Java Web Start Cache
To clear the Java Web Start cache, follow these steps:
Step 1 Start the Java Web Start Application Manager (javaws.exe or javaws).
Step 2 Go to File > Preferences > Advanced and clear the applications folder or cache. You can manually
delete the .javaws or cache directory. On Windows, this directory is under Documents and Settings, and
on UNIX, this directory is under $HOME.
Cannot Log Into Fabric Manager Web Client
Symptom Cannot log into Fabric Manager Web Client.
Recovering a Web Client Password
Fabric Manager Web Client user passwords are encrypted and stored locally on the workstation where you
installed the Web Client. If you forget a password, you can make a new network-admin user locally on the
workstation where you installed the Web Client and then log in and delete the old user account under the
Admin tab.
To create a user on the workstation where you installed the Web Client and delete the old user, follow
these steps:
Step 1 Go to the Web Client installation directory and cd to the bin directory.
Step 2 Enter the following line to create a user:
addUser <userName> <password>
Table 26-4 Cannot Access Fabric Manager Web Client
Symptom Possible Cause Solution
Cannot log into
Fabric Manager Web
Client.
Forgot password. Reset the administrative password. See the “Recovering a
Web Client Password” section on page 26-11.
Access set for RADIUS or TACACS+
but server is not responding.
Set for local authentication. See the “Setting Fabric
Manager Authentication Method” section on page 26-12.
After you verify the RADIUS or TACACS+ server, you can
set the authentication method to use RADIUS or
TACACS+.
No valid ID message displayed. Fabric
Manager Server has not discovered the
fabric.
Open Fabric Manager and rediscover the fabric.
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