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2-32
Cisco MDS 9000 Family Troubleshooting Guide, Release 3.x
OL-9285-05
Chapter 2 Troubleshooting Installs, Upgrades, and Reboots
Recovering the Administrator Password
Recovering the Administrator Password
You can access the switch if you forget the administrator password by following the directions in
Table 2-8.
Symptom You forgot the administrator password for accessing a switch.
If you can access Device Manager, recover the administrator password by following these steps:
Step 1 Create a text file on the TFTP server containing the desired user name and password:
"username admin password 0 admin123"
Step 2 Click Admin > Copy Configuration to copy the file from the TFTP server to the running configuration
on the switch.
Note The clear text password "admin123" will be copied over the existing password and encrypted in
the running configuration.
Step 3 Click Device > Command Line Interface to log into the switch and verify the new password.
Step 4 Click Admin > Save Configuration to save the running configuration to the startup configuration.
Miscellaneous Software Image Issues
This section includes software image issues reported by the relevant release notes and includes the
following topics:
• All Ports Down Because of System Health Failure, page 2-33
• Switch Reboots after FCIP Reload, page 2-33
• FCIP Link Fails to Come Up, page 2-33
• Cannot Create, Modify, or Delete Admin Role, page 2-34
• FC IDs Change after Link Reset, page 2-34
• Switch Displays Wrong User, page 2-34
Table 2-8 Recovering Administrator Password
Problem Solution
You forgot the administrator password for
accessing a Cisco MDS 9000 Family switch.
You can recover the password using a local console connection. For the
latest instructions on password recovery, refer to the Cisco MDS 9000
CLI Family Configuration Guide at the following website:
http://cisco.com/en/US/products/ps5989/products_installation_and_conf
iguration_guides_list.html
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