Cisco 9134 - MDS Multilayer Fabric Switch User Manual

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4-34
Cisco MDS 9000 Family Troubleshooting Guide, Release 3.x
OL-9285-05
Chapter 4 Troubleshooting Hardware
Troubleshooting Switching and Services Modules
device errorcode: 0x40730019
system time: (1127843486 ticks) Tue Sep 27 17:51:26 2005
error type: Minor error
Number Ports went bad:
8
Step 4 Use the show module internal event-history module CLI command to gather more information.
Switch# show module internal event-history module 8
84) FSM:<ID(3): Slot 8, node 0x0802> Transition at 755101 usecs after Tue Sep 27
17:51:26 2005
Previous state: [LCM_ST_LC_ONLINE]
Triggered event: [LCM_EV_LCP_RUNTIME_DIAG_FAILURE]
Next state: [LCM_ST_CHECK_REMOVAL_SEQUENCE]
85) Event:ESQ_START length:32, at 755279 usecs after Tue Sep 27 17:51:26 2005
Instance:3, Seq Id:0x2710, Ret:success
Seq Type:SERIAL
Troubleshooting Modules in an Unknown State
Symptom Module is in the unknown state.
Diagnosing a Module in the Unknown State
To diagnose a module in the unknown state, follow these steps:
Step 1 Right-click the module and select Module on Device Manager or use the show module CLI command
to verify the status of the module.
Step 2 Choose Logs > Switch Resident > Syslog > Sever Events on Device Manager or use the show logging
CLI command to search for common problems.
Step 3 Use the show platform internal event-history errors CLI command to view possible causes for the
unknown state.
switch# show platform internal event-history errors
1) Event:E_DEBUG, length:37, at 370073 usecs after Thu Sep 29 17:22:48 2005
[103] unable to init lc sprom 0 mod 8
switch# show platform internal event-history module 8
Inside pfm_show_eventlog
Table 4-13 Module Is in an Unknown State
Symptom Possible Cause Solution
Module is in an
unknown state.
Module experienced SPROM
failures.
Verify the cause of the failure. See the “Diagnosing a Module in the
Unknown State” section on page 4-34. Right-click on the module in
Device Manager and select Reset or use the reload module CLI
command to restart the module. See the “Reinitializing a Failed
Module Using Fabric Manager” section on page 4-36 or the
“Reinitializing a Failed Module Using the CLI” section on
page 4-37.

Cisco 9134 - MDS Multilayer Fabric Switch Specifications

General

Brand	Cisco
Model	9134 - MDS Multilayer Fabric Switch
Category	Switch
Language	English