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Cisco MDS 9000 Family Troubleshooting Guide, Release 3.x
OL-9285-05
Chapter 4 Troubleshooting Hardware
Troubleshooting Switching and Services Modules
Error Message MODULE-2-MOD_NOT_ALIVE: Module [dec] not responding... resetting.
Explanation
The module is not replying to the hello message. The module manager will reset the
module.
Recommended Action No action is required.
Error Message MODULE-2-MOD_SOMEPORTS_FAILED: Module [dec] reported failure on ports
[dec]/[dec]-[dec]/[dec] ([chars]) due to [chars] in device [dec] (error [hex]).
Explanation
Module reported a failure in the runtime diagnostic because of a failure in some of the
ports.
Recommended Action Collect module information by entering the show module internal all module
CLI command.
Error Message MODULE-2-MOD_DIAG_FAIL: Module [dec] reported failure on ports
[dec]/[dec]-[dec]/[dec] ([chars]) due to [chars] in device [dec] (device error
[hex]).
Explanation
The module reported a failure in the runtime diagnostic. Module manager is going to
power cycle the module.
Recommended Action Collect information about the module by entering the show module internal
all module CLI command.
Error Message SYSTEMHEALTH-2-OHMS_MOD_PORT_LB_TEST_FAILED: Module [dec] Port [dec]
has failed loop back tests.
Explanation
Port loop-back test failure.
Recommended Action No action is required.
Error Message SYSTEMHEALTH-2-OHMS_MOD_SNAKE_TEST_FAILED: Module [dec] has failed
snake loopback tests.
Explanation
Snake test failure.
Recommended Action No action is required.
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