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Contents
v
Cisco MDS 9000 Family Troubleshooting Guide, Release 3.x
OL-9285-05
Recovering the Administrator Password 2-32
Miscellaneous Software Image Issues 2-32
All Ports Down Because of System Health Failure 2-33
Switch Reboots after FCIP Reload 2-33
FCIP Link Fails to Come Up 2-33
Cannot Create, Modify, or Delete Admin Role 2-34
FC IDs Change after Link Reset 2-34
Switch Displays Wrong User 2-34
CHAPTER
3 Managing Storage Services Modules 3-1
SSM Overview 3-1
Initial Troubleshooting Checklist 3-3
Common Troubleshooting Tools in Fabric Manager 3-3
Common Troubleshooting Commands in the CLI 3-3
SSM Issues 3-3
SSM Fails to Boot 3-4
Upgrading the SSI Image 3-4
Verifying the SSI Boot Image 3-5
Using the install ssi Command 3-6
Recovering a Replacement SSM 3-8
SSM Upgrade Is Disruptive 3-9
Installing EPLD Images on Modules 3-9
CHAPTER
4 Troubleshooting Hardware 4-1
Overview 4-1
SNMP Traps 4-2
Troubleshooting Startup Issues 4-2
Troubleshooting Power Supply Issues 4-3
All Power Supply LEDS Are Off 4-4
Power Supply Input Ok LED is Red 4-5
Power Supply Output Failed LED is On 4-6
Power Supply Fan Ok LED is Red 4-6
Troubleshooting the Power Supplies 4-7
Troubleshooting Fan Issues 4-8
Fan Is Not Spinning 4-8
Fan Is Spinning; Fan LED is Red 4-8
Troubleshooting a Fan Failure Using Device Manager 4-9
Troubleshooting a Fan Failure Using the CLI 4-10
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