12-14 Troubleshooting
A sheet may occasionally get jammed in the imager. If this happens:
•
The imager goes offline.
•
A fault message displays.
•
The area at which the jam occurred is indicated in the Status
window. (There may be intermediate messages, such as “Media
jam occurred, please wait...,” while the imager is preparing for
the jam to be cleared.)
•
The
FAULT
indicator lights.
•
An audible fault beep sounds until you clear the jammed sheet
(or press any key).
•
The imager pauses for up to a minute while the thermal print
head cools, then partially pops open the top cover.
The message in the Status screen will be one of the following:
•
Clear jam from cassette
X
.
This message indicates that the
sheet has jammed while being picked from the cassette and is:
-
Still in the cassette (the sheet never left the cassette, possibly
because the pick tires are dirty and could not grab the
sheet).
-
Stuck in the lower part of the imager (refer to the figure on
page 12-15).
•
Clear jam from the printing area.
This message indicates that
the sheet has jammed while printing and is:
-
Stuck in the lower part of the imager.
-
Stuck in the upper part of the imager. The upper part of the
imager includes the thermal print head/platen area, the
capstan/pinch roller area, the diverter, and the receive trays.
`äÉ~êáåÖ=~=pÜÉÉí=g~ã
To Next Page
Loading...
