Horizon Imager User’s Manual ix
Contents
Chapter 12: Troubleshooting
Sources of Status Information .................................................................. 12-1
Control Panel ..................................................................................... 12-1
Error Log ............................................................................................ 12-1
Online Help for Displayed Messages ................................................. 12-1
Printing an Imager Status Test Print................................................... 12-2
Troubleshooting Tables ............................................................................ 12-2
Status Message Tables .......................................................................... 12-12
Common Cassette Status Messages ............................................... 12-12
Color Ribbon Status ......................................................................... 12-13
Clearing a Sheet Jam ............................................................................. 12-14
Clearing a Jam from a Cassette....................................................... 12-16
Clearing a Jam from the Printing Area ............................................. 12-19
Reinstalling Media Guides ............................................................... 12-22
Purging Print Jobs .................................................................................. 12-25
Manually Entering a Cassette Barcode .................................................. 12-26
Viewing Logged Error Messages............................................................ 12-28
Viewing Imager Information Online ........................................................ 12-29
Contacting Technical Support ................................................................ 12-30
Anonymous FTP .............................................................................. 12-31
Chapter A: Menu Hierarchy
Chapter B: Specifications
Specifications (English) .............................................................................. B-1
Specifications (French)............................................................................... B-4
Chapter C: System Job Settings Files
Chapter D: Print Job Parameters
Chapter : Index
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