Diagnostics and troubleshooting Logs
Digi TransPort WR Routers User Guide
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Download log files
The download operation downloads the entire event or system log, not just those entries currently
displayed in the Log Viewer. For the event log, file event.log is downloaded. For the system log, file
system.log is downloaded.
When your device is configured to save logs to a file, only the active log file can be downloaded through
this procedure. If you need to download a backup log file (for example, event.log.0), you can download
that backup log file using the File System download function. See Upload and download files.
Web
1. On the menu, click System > Administration > Logs.
2. Click Log viewer. See Log viewer page for details on all page fields.
3. Under Event Log or System Log, click the button. The file download proceeds according to
download procedures of the browser you are using, and stores the file in your browser's
default download directory.
Clear logs
As needed, you can clear the event or system log. This results a single new entry in the event or
system log after the previous events are cleared. This clear function is useful when you want to start
all logs fresh from a certain point in time.
This operation is available from the command line only.
Command line
To clear the event log, use the clear log command. For example:
digi.router> clear log
To clear the system log, use the clear log system command. For example:
digi.router> clear log system
Event log levels
Events can be logged at various levels of severity. The log levels, from highest to lowest level of
severity, are as follows:
Log level Conditions indicated
Emergency
Device is unusable.
Alert
Events that should be resolved immediately.
Critical
A feature may not be working correctly.
Error
An error has occurred with a particular feature.
Warning
An error will occur if no action is taken.
Notification
Events that are unusual, but are not error conditions.