Remote management Remote Manager
Digi TransPort WR Routers User Guide
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Remote Manager
Digi Remote Manager is a hosted remote configuration and management system that allows you to
remotely manage a large number of devices. Digi Remote Manager has a web-based interface from
which you can perform device operations, such as viewing and changing device configurations and
perform firmware updates.
The Digi Remote Manager servers also provide a data storage facility.
Using Digi Remote Manager requires setting up a Digi Remote Manager account. To set up a Digi
Remote Manager account and learn more about Digi Remote Manager, go to
www.digi.com/products/cloud/digi-remote-manager.
To learn more about Digi Remote Manager features and functions, see the Digi Remote Manager User
Guide.
Configure Digi Remote Manager
Digi Remote Manager is enabled by default. Once the TransPort device has a WAN connection, it
automatically connects to Digi Remote Manager.
Additional configuration options
These additional configuration settings are not typically configured, but you can set them as needed:
n You can disable the Digi Remote Manager connection if it is not required.
n You can change the reconnection timer. By default, the device attempts to connect to Digi
Remote Manager every 30 seconds.
n The non-cellular keepalive timeout. By default, the device will send a keepalive message to Digi
Remote Manager and expect a keepalive message every 60 seconds when using a non-cellular
WAN interface. You can change the non-cellular keepalive timeout value depending on your
WAN characteristics.
n The cellular keepalive timeout. By default, the device will send a keepalive message to Digi
Remote Manager and expect a keepalive message every 290 seconds when using a cellular
WAN interface. You can change the cellular keepalive timeout length depending on your cellular
interface characteristics.
n The keepalive count before the Remote Manager connection is dropped. By default, the device
disconnects and attempts to reconnect to Remote Manager after 3 missed keepalive
messages.
Web
Register device in Digi Remote Manager
n If you have already registered your device:
If you have registered your device with Digi Remote Manager when you went through the
Getting Started Wizard:
1. Enter your credentials to log in to your Remote Manager account and click Log In.
2. A message appears showing the group into which your device has been registered in
the Remote Manager Status section of the Digi Remote Manager page.