An error code, error details, and a solution for the problem are displayed on the LCD.
Error Code Error Details and the Solution
H7:84 H7:84 Error
Lamp circuit error
Turn the power back on. If the problem persists, refer to the Operator's
Guide and take measures accordingly.
● For the Function Number Display
An alphabetical character and a number for the error code are displayed alternately on the Function Number
Display.
Error Code Error Details (displayed in the Error Recovery Guide window)
H7 Lamp circuit error
Turn the scanner off then back on.
If the problem still persists, write down the error code, check each item in Before You Contact the Scanner
Service Provider (page 330) and then contact the distributor/dealer where you purchased this product. Refer to
the contact information in the Contact List if supplied with this product, or refer to the contact information in
the Contact for Inquiries section if provided in Safety Precautions supplied with this product, and then make an
inquiry.
Paper Protection
When the function to protect documents (Paper protection) is activated, paper feeding stops, and the following
is displayed on the operator panel.
● For the LCD
An error code, error details, and a solution for the problem are displayed on the LCD.
Error Code Error Details and the Solution
J0:37 J0:37 Error
Paper protection (feeding noise)
Remove the document. Be careful not to get the document jammed or
skewed when reloading it. For details, refer to the Operator's Guide.
J0:3F J0:3F Error
Paper protection (feeding skew)
Remove the document. Be careful not to get the document jammed or
skewed when reloading it. For details, refer to the Operator's Guide.
● For the Function Number Display
An alphabetical character and a number for the error code are displayed alternately on the Function Number
Display.
Error Code Error Details (displayed in the Error Recovery Guide window)
J0 Paper protection (feeding skew)
Troubleshooting
263
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General
Weight and Dimensions
