Error Code Error Details and the Solution
J2:56 J2:56 Error
Multifeed detected (Length)
Press the [Scan/Enter] button. If there is a document that is being fed, it
will be ejected.
● For the Function Number Display
An alphabetical character and a number for the error code are displayed alternately on the Function Number
Display.
Error Code Error Details (displayed in the Error Recovery Guide window)
J2 Multifeed detected (Length)
Multifeed detected (Overlap)
If documents remain in the scanner, refer to When a Paper Jam Occurs (page 246) to remove the documents.
If documents are overlapped and fed into the scanner frequently, take measures according to Overlapped
Documents Are Frequently Fed into the Scanner (page 314).
If the problem still persists, write down the error code, check each item in Before You Contact the Scanner
Service Provider (page 330) and then contact the distributor/dealer where you purchased this product. Refer to
the contact information in the Contact List if supplied with this product, or refer to the contact information in
the Contact for Inquiries section if provided in Safety Precautions supplied with this product, and then make an
inquiry.
Sensor(s) Dirty
If sensors are dirty, the following is displayed on the operator panel.
● For the LCD
An error code, error details, and a solution for the problem are displayed on the LCD.
Error Code Error Details and the Solution
J8:01 J8:01 Error
Sensor(s) dirty
Clean the Pick Sensor.
J8:02 J8:02 Error
Sensor(s) dirty
Clean the Skew Sensor (left).
J8:04 J8:04 Error
Sensor(s) dirty
Clean the READ-TOP Sensor.
J8:08 J8:08 Error
Sensor(s) dirty
Clean the Skew Sensor (right).
● For the Function Number Display
Troubleshooting
266
To Next Page
Loading...
Need help?
General
Weight and Dimensions
