Name: Fujitsu fi-8170
Brand: Fujitsu
Rating: 4 (1 reviews)

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The (Carrier) Sheet Is Not Fed Smoothly or a Jam Occurs

Check the following points

● Did you scan just the (Carrier) Sheet continuously? (page 327)

● Is the (Carrier) Sheet clean? (page 327)

● Did you start the scan after loading the (Carrier) Sheet in the ADF paper chute (feeder)? (page 327)

● Are the glass and rollers inside the ADF clean? (page 328)

● Are the brake roller and pick roller worn out? (page 328)

● Is there any foreign matter in the ADF? (page 328)

● Did you place a thick document inside the Carrier Sheet/Photo Carrier Sheet? (page 328)

If the problem still persists, check each item in Before You Contact the Scanner Service Provider (page

330) first, then contact the distributor/dealer where you purchased this product. Refer to the contact

information in the Contact List if supplied with this product, or refer to the contact information in the

Contact for Inquiries section if provided in Safety Precautions supplied with this product, and then make an

inquiry.

● Did you scan just the (Carrier) Sheet continuously?

Solution

Feed about 50 sheets of PPC paper (recycled paper) before scanning with the (Carrier) Sheet.

The PPC paper can either be blank or printed.

● Is the (Carrier) Sheet clean?

Solution

Perform one of the following.

● Clean the (Carrier) Sheet.

For details, refer to Cleaning the (Carrier) Sheet (page 230).

● Replace the (Carrier) Sheet.

For information on purchasing the (Carrier) Sheets, contact the distributor/dealer where you purchased

this product. Refer to the contact information in the Contact List if supplied with this product, or refer to

the contact information in the Contact for Inquiries section if provided in Safety Precautions supplied

with this product, and then make an inquiry.

● Did you start the scan after loading the (Carrier) Sheet in the ADF paper chute (feeder)?

Solution

Start the scan after loading the (Carrier) Sheet in the ADF paper chute (feeder).

For details, refer to the following:

● Scanning Documents Larger than A4/Letter Size (page 190)

● Scanning Photographs and Clippings without Damaging Them (page 193)

● Scanning Booklets such as Passports without Damaging Them (page 195)

Troubleshooting

327

Fujitsu fi-8170 Specifications

General

Duplex scanning	Yes
Maximum scan size	216 x 355.6 mm
ADF scan speed (b/w, A4)	70 ppm
Optical scanning resolution	600 x 600 DPI
Black/white scanning color modes	Grayscale, Monochrome
Control type	Buttons
Scanner type	ADF + Manual feed scanner
Product color	Black, Grey
Sensor type	Dual CIS
Scan drivers	ISIS, TWAIN
Scan file formats	JPEG, PDF, PNG, TIFF
Daily duty cycle (max)	- pages
Scanner smart software features	Blank page detection
Auto document feeder (ADF) input capacity	100 sheets
Card thickness (max)	1.4 mm
Paper tray media weight	20 - 465 g/m²
ISO A-series sizes (A0...A9)	A4, A5, A6
ISO B-series sizes (B0...B9)	B5, B6
Scanning media types supported	Business Card, Post Card(JPN)
Maximum ISO A-series paper size	A4
USB version	3.2 Gen 1 (3.1 Gen 1)
USB connector type	USB Type-B
Input voltage	100 - 240 V
Power supply type	AC
AC input frequency	50 - 60 Hz
Power consumption (standby)	0.2 W
Power consumption (typical)	28 W
Sustainability certificates	ENERGY STAR, RoHS
Harmonized System (HS) code	84716070