Fujitsu fi-8170 User Manual

Overlapped Documents Are Frequently Fed into the Scanner
Check the following points
● Do the documents meet the paper requirements? (page 314)
● Are you using the (Carrier) Sheet? (page 314)
● If the setting to detect overlapped documents is enabled, do the documents fulfill the conditions to
detect overlapped documents accurately? (page 314)
● Did you fan the documents before loading them? (page 315)
● Have the documents just been printed out from a copy machine or a laser printer? (page 315)
● Is the document stack thinner than 10 mm? (page 315)
● Are the brake roller and pick roller installed correctly? (page 315)
● Are the brake roller and pick roller clean? (page 315)
● Are the brake roller and pick roller worn out? (page 315)
● Are you using the scanner at an altitude of 2,000 m or higher? (page 316)
If the problem still persists, check each item in Before You Contact the Scanner Service Provider (page
330) first, then contact the distributor/dealer where you purchased this product. Refer to the contact
information in the Contact List if supplied with this product, or refer to the contact information in the
Contact for Inquiries section if provided in Safety Precautions supplied with this product, and then make an
inquiry.
● Do the documents meet the paper requirements?
Solution
Use documents that meet the requirements.
For details, refer to Documents for Scanning (page 117).
● Are you using the (Carrier) Sheet?
Solution
Configure the scan settings in the scanner driver to use them.
For details, refer to the following:
● Scanning Documents Larger than A4/Letter Size (page 190)
● Scanning Photographs and Clippings without Damaging Them (page 193)
● Scanning Booklets such as Passports without Damaging Them (page 195)
● If the setting to detect overlapped documents is enabled, do the documents fulfill the conditions to detect
overlapped documents accurately?
Solution
Some documents may be detected as overlapped documents accidentally.
For details, refer to Conditions Required to Accurately Detect Overlapped Documents (Multifeed) (page
125).
Troubleshooting
314

Fujitsu fi-8170 Specifications

General

Duplex scanning	Yes
Maximum scan size	216 x 355.6 mm
ADF scan speed (b/w, A4)	70 ppm
Optical scanning resolution	600 x 600 DPI
Black/white scanning color modes	Grayscale, Monochrome
Control type	Buttons
Scanner type	ADF + Manual feed scanner
Product color	Black, Grey
Sensor type	Dual CIS
Scan drivers	ISIS, TWAIN
Scan file formats	JPEG, PDF, PNG, TIFF
Daily duty cycle (max)	- pages
Scanner smart software features	Blank page detection
Auto document feeder (ADF) input capacity	100 sheets
Card thickness (max)	1.4 mm
Paper tray media weight	20 - 465 g/m²
ISO A-series sizes (A0...A9)	A4, A5, A6
ISO B-series sizes (B0...B9)	B5, B6
Scanning media types supported	Business Card, Post Card(JPN)
Maximum ISO A-series paper size	A4
USB version	3.2 Gen 1 (3.1 Gen 1)
USB connector type	USB Type-B
Input voltage	100 - 240 V
Power supply type	AC
AC input frequency	50 - 60 Hz
Power consumption (standby)	0.2 W
Power consumption (typical)	28 W
Sustainability certificates	ENERGY STAR, RoHS
Harmonized System (HS) code	84716070

Weight and Dimensions

Depth	163 mm
Width	170 mm
Height	300 mm
Weight	4000 g