● Is the scanner placed on a flat, level surface? Are the rubber pads attached on the bottom of the scanner?
Solution
Place the scanner on a flat and level surface.
Or, attach the rubber pads on the bottom of the scanner.
● Are there any wrinkles or curls on the document?
Solution
Smooth out the wrinkles or curls on the document.
● Did you scan a booklet?
Solution
When scanning an open booklet, load it face-down with the side which has more pages as the leading
edge in the ADF paper chute (feeder). If you scan a booklet in the wrong orientation, the booklet may be
damaged or the image may turn out elongated vertically.
Open the booklet fully and load it in the ADF paper chute (feeder). Otherwise, the booklet may not be fed.
If you scan a booklet as it is, and the scanned image turns out to be distorted, place the booklet inside the
Booklet Carrier Sheet and perform a scan.
Troubleshooting
310
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