CONFIGURATION AND ANALYSIS SOFTWARE ENSUITE
Information for general use
Rev. M / 73023639
8.2.3. General connection options to the enCore device
A data connection between computer and device be established either directly via a USB cable or
via TCP/IP computer network. The communication between enCore device and enSuite is carried
out via MMS and is secured via TLS since Basic System 03-39-A. The enCore device uses a self-
signed certificate to authenticate itself to enSuite every time an MMS connection is established. The
certificate is normally created once when the enCore device is put into operation and is announced
to enSuite during the first MMS connection. .
• Connect enCore device locally via USB
Connect service PC and enCore device using a USB cable. Since Windows 10, enSuite can
communicate with the enCore device via USB without driver installation.
The USB connection (see Figures 6.2) cannot normally be used
with the Q2, as a device opening is required.
Since in particular mobile devices are designed to use as little energy as possible,
communication problems can occur. We recommend to deactivating the USB energy
saving settings for battery and mains operation under Windows
Comme les appareils mobiles, en particulier, sont conçus pour consommer le moins
d'énergie possible, des problèmes de communication peuvent survenir. Nous
recommandons de désactiver les paramètres d'économie d'énergie USB pour le
fonctionnement sur batterie et sur secteur sous Windows.
► Open the Windows Control Panel.
► Make sure that for View either option Small icons or Large icons is selected.
► Open the Power Options.
► Click on the actions Change when the computer sleeps – Change advances power settings.
• In dialog Power Options open node USB settings – USB selective suspend setting and deactivate the
following settings:
o On battery
o Plugged in
Use mainly the TCP/IP data connection (interface in the connection box). Both the
PC and the device must be connected to the same network. The IP addresses may
need to be adjusted to ensure a perfect TCP/IP connection.
• Connecting the enCore device via TCP/IP
The Device is mounted in an accessible computer network. Cable type according to
Category 5 (cat 5) Connect the service PC and enCore device with a cable.
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