Table 38 Front Panel LED States (continued)
Basic Entry Class Troubleshooting Table
Step Number
System PowerExternal HealthInternal HealthSystem Health
2b/2c in Table 39Steady Green
FLASHING
AMBER
Off or Steady
Green
FLASHING
AMBER OR RED
8b in Table 40Steady GreenSteady GreenFLASHING AMBEROff
3a/3b in Table 39Steady GreenSteady GreenFLASHING AMBERFLASHING
AMBER OR RED
4a, 4b, 4c, and 4d in Table 39Steady GreenSteady GreenSteady GreenOff
8a in Table 40Steady GreenSteady GreenSteady GreenSteady
Green/Off
5, 6, and 7 in Table 39 and Table 40Steady GreenSteady GreenSteady GreenSteady Green
Table 39 lists basic entry class troubleshooting conditions and actions.
Table 39 Basic Entry Class Troubleshooting
ActionConditionStep
Nothing is logged for this condition.Chassis appears “dead” -- no
front panel LEDs are on, and
no fans are running.
1
1. For new server installations, review the install procedures.
2. Verify that the power cords are connected to both the power supplies and
to the AC receptacles.
3. Verify that AC power, at the proper AC voltage levels, is available to the
receptacles.
4. Check the front panel connector and the cable to the rest of the system.
5. If the Power button integrated LED on the front panel remains off, reseat the
power supplies, replace the power cords, and replace the bulk power
supplies, in that order (see “Power Subsystem Behavior” (page 161).)
The preceding problem is fixed when the front panel LED states are as follows:
System Health is Off; Internal Health is Off; External Health is Off; and Power
is Steady Amber.
A fatal fault has been detected and logged, attempting to power on the server
(System Health is Off, Internal Health is Off, External Health is Off, and Power
is Steady Amber).
Server does not power on
after front panel Power button
is momentarily depressed; for
example, is depressed for less
than four seconds.
NOTE: This step assumes
BMC is running.
2a
1. Examine each power supply’s LEDs -- if not Steady Green, replace power
supply (see “Power Subsystem Behavior” (page 161)).
2. Examine the iLO 2 MP logs for events related to bulk power supplies (see
“Power Subsystem Behavior” (page 161)).
Preceding problem is fixed when BMC’s heartbeat LED is Flashing Green, and
the front panel LEDs are as follows: System Health is Off, Internal Health is Off,
External Health is Off, and Power is Steady Green.
A warning or critical failure has been detected and logged after server powers
on (System Health is Flashing Amber, Internal Health is Off /Steady Green,
External Health is Flashing Amber, and Power is Steady Green)
Both front panel System
Health and External Health
LEDs are Flashing Amber.
2b
1. Examine each power supply’s LEDs. If not Steady Green, replace power
supply (see “Power Subsystem Behavior” (page 161) for information).
2. Examine each external fan’s LED. If not Steady Green, replace fan(s) (see
“Cooling Subsystem” (page 163) for information).
Preceding problem is fixed when iLO 2 MP logs are read, and the front panel
LED states are as follows: System Health is Off, Internal Health is Off/ Steady
Green, External Health is Steady Green, and Power is Steady Green.
138 Troubleshooting
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