↓ Verify that you have followed the power off, removal, installation
and power on procedures correctly. When you are sure that you
have followed the procedures correctly, then exchange the next FRU
in the list. If there are no more FRUs to exchange, then contact your
next level of support.
4. Does the system/logical partition have mirrored protection?
Note: If you do not know the type of protection on your system/logical
partition, select Yes.
Yes No
↓ Go to step 6 of this procedure.
5. From the Dedicated Service Tools (DST) display, select the Work with disk units
option and resume mirrored protection for all units that have a suspended
status. (See “Work with Disk Unit Recovery” in the iSeries Service Functions
information).
6. From the Start a Service Tool display, select the Hardware service manager
option and look for the I/O processors that have a failed or missing status.
Are all I/O processor cards operational?
Note: Ignore any IOPs that are listed with a status of not connected.
No Yes
↓ Go to step 12 of this procedure.
7. Display the logical hardware resource information for the non-operational I/O
processors.
For all I/O processors and I/O adapters that are failing; record the bus
number (BBBB), board (bb) and card information (Cc).
8. Perform the following:
a. Return to the Dedicated Service Tools (DST) display.
b. Display the Product Activity Log.
c. Select the All logs option and search for an entry with the same bus, board,
and card address information as the non-operational I/O processor.
Note: Do not include informational or statistical entries in your search.
Use only entries that occurred during the last IPL.
Did you find an entry for the SRC that sent you to this procedure?
No Yes
↓ Ask your next level of support for assistance.
This ends the procedure.
9. Did you find a B600 6944 SRC that occurred during the last IPL?
Yes No
↓ A different SRC is associated with the non-operational I/O processor.
Go to “Chapter 2. Unit Reference Codes” on page 59 to correct the
problem.
This ends the procedure.
10. Is there a B600 xxxx SRC that occurred during the last IPL other than the B600
6944 and informational SRCs?
Bus, High-Speed Link (HSL) PIPs
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iSeries Model 830, 840, SB2, and SB3 Problem Analysis, Repair and Parts V5R1
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