5. The correct cache adapter card must be installed in the I/O card. Find the
cache adapter card that was removed from the I/O card.
Did you find the correct cache adapter card?
Yes No
↓ Go to step 7 of this procedure.
6. Perform the following:
a. Power off the system (see “Powering On and Powering Off the System and
Logical Partitions” on page 922).
b. Install the correct cache adapter card that you found (see “Chapter 4.
Removal and Installation Procedures” on page 617).
c. Select the IPL type and mode that are used by the customer (see iSeries
Service Functions)
d. Power on the system.
e. Go to step 9 of this procedure.
7. You may remove the cache adapter card and continue without a card
temporarily. This will cause degraded performance until a card is installed.
Attention: When you install a new cache adapter card or continue without
one, customer data is lost.
To continue without a cache adapter card, perform the following:
a. Power off the system.
b. Remove the cache adapter card.
8. Perform an IPL to DST (see “Dedicated Service Tools (DST)” in the iSeries
Service Functions information). If you cannot perform a type A or B IPL,
perform a type D IPL from removable media.
Attention: Continuing with this option will cause the loss of customer data.
Reclaim the cache adapter card storage (see “Reclaim IOP Cache Storage” on
page 947).
Note: The system operator may want to restore data from the most recent
saved tape after you complete the repair.
9. Does the IPL complete successfully?
No Yes
↓ This ends the procedure.
10. Go to “Starting Point for All Problems” on page 4 to correct the problem.
This ends the procedure.
SDIOP-PIP20
Introduction:
Note: Determine if the system has logical partitions. Go to “Determining if the
System Has Logical Partitions” on page 943, before continuing with this
procedure.
Note: If the system has logical partitions, perform this procedure from the logical
partition that reported the problem.
This procedure isolates the problem when two or more devices are missing from a
disk array.
SDIOP PIPs
Chapter 3. Problem Isolation Procedures (PIPs), Failing Items, and Symbolic FRU Isolation 417
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