Yes No
↓ Provide the dumps to IBM Service Support.
This ends the procedure.
22. Use the new SRC and go to “Chapter 2. Unit Reference Codes” on page 59.
This ends the procedure.
LIC-PIP3
Note: Determine if the system has logical partitions. Go to “Determining if the
System Has Logical Partitions” on page 943, before continuing with this
procedure.
Note: If the system has logical partitions, perform this procedure from the logical
partition that reported the problem.
Dedicated service tools (DST) found a permanent program error, or a hardware
failure occurred.
Read the “Overview” on page 341 before continuing with this procedure.
1. Does URC 50FF occur?
No Yes
↓ Go to step 3 of this procedure.
2. Perform a main storage dump, then perform an IPL by doing the following:
a. Perform a main storage dump (see “Perform a Main Storage Dump to Disk”
in the iSeries Service Functions information).
b. Select manual mode and perform an IPL to DST (see “Dedicated Service
Tools (DST)” in the iSeries Service Functions information).
c. When the IPL has completed, the system console should be at the DST
display. If the DST display does not appear on the system console, go to
“BUS-PIP1” on page 285. Otherwise, go to step 6 of this procedure.
3. Perform a main storage dump, then perform an IPL by doing the following:
a. Perform a main storage dump (see “Perform a Main Storage Dump to Disk”
in the iSeries Service Functions information).
b. Select manual mode and perform an IPL to DST (see “Dedicated Service
Tools (DST)” in the iSeries Service Functions information).
Does a display appear?
No Yes
↓ Go to step 6 of this procedure.
4. If the problem is in the Primary partition, exchange the first workstation I/O
processor card on bus 1 (see “Chapter 4. Removal and Installation Procedures”
on page 617). If the problem is in the secondary partition, exchange the I/O
processor card for the console of the secondary partition. To locate a secondary
partition’s console and workstation I/O processor, see the iSeries Service
Functions.
5. Select manual mode and perform an IPL to DST (see “Dedicated Service Tools
(DST)” in the iSeries Service Functions information).
Is the IPL or Install the System display shown?
Yes No
LIC PIPs
344
iSeries Model 830, 840, SB2, and SB3 Problem Analysis, Repair and Parts V5R1