Yes No
↓ A new symptom may have occurred.
Use the SRC information and go to “Chapter 2. Unit Reference Codes”
on page 59 to determine the cause of the problem.
This ends the procedure.
6. Are there any other failing items that remain to be exchanged?
Yes No
↓ Ask your next level of support for assistance.
This ends the procedure.
7. Exchange the next failing item listed for this URC.
This ends the procedure.
Verify Concurrent Repair
1. Was concurrent maintenance just performed on an optical storage unit?
No Yes
↓ The Product Activity Log, in most cases, contains an SRC for the optical
storage unit after concurrent maintenance.
Perform the “Verification Procedures” in the iSeries Service Functions
information to verify that the problem is corrected.
Then return the system to the customer.
Ensure that the customer verifies the system date and time.
This ends the procedure.
2. Use the service action log to look for any new SRCs (see “Using the Service
Action Log” on page 9).
Are there any new SRCs?
No Yes
↓ Go to step 6 on page 922 of this procedure.
3. Are you working with a tape device?
No Yes
↓ Perform the “Verification Procedures” in the iSeries Service Functions
information, to verify that the problem is corrected.
After the verification test has completed, the tape device description
will be set to the ″Failed″ state because a resource change was detected.
You will need to vary the tape device description off and back on
before it can be used.
Then return the system to the customer.
Ensure that the customer verifies the system date and time.
This ends the procedure.
4. Are you working with an IOP or an IOA?
No Yes
↓ Use the display hardware configuration service function to check for
any missing or failed hardware.
Data Recovery and General System Information
Chapter 6. Data Recovery Procedures and General System Information 921
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