6. Work with the customer and your next level of support to collect the Main
Store Dump and APAR information. See:
v The Information Center at http://www.ibm.com/eserver/iseries/infocenter
a. Record the SRC information available in the Main Store Dump Summary.
b. Copy the main storage dump to media (see iSeries Service Functions).
Copy the main storage dump to removable media or disk. Copying to disk
is faster than copying to most types of tape devices. To successfully copy
to disk, you must have enough space available in auxiliary storage to hold
the main storage dump.
c. Go to step 8 of this procedure.
7. Perform an Load Source IOP dump (see iSeries Service Functions, “Performing
an IOP Storage Dump to Disk”). Select Function 70 on the control panel and
press the Enter key.
8. Perform the following:
a. Power off the logical partition.
b. Power on the logical partition in Manual mode.
Does the logical partition IPL complete to DST?
No Yes
↓ Go to “Using the Service Action Log” on page 9.
This ends the procedure.
9. Does the logical partition stop with a reference code displayed on the Partition
Status screen?
No Yes
↓ Go to “Chapter 2. Unit Reference Codes” on page 59 and use the SRC
information to correct the problem.
This ends the procedure.
10. Did a “Missing Disk Units” display appear?
No Yes
↓ Go to “Using the Service Action Log” on page 9.
This ends the procedure.
11. Did the “Main Store Dump Manager” display appear?
No Yes
↓ Record the SRC information available in the Main Store Dump
Summary (see iSeries Service Functions).
Then, go to “Chapter 2. Unit Reference Codes” on page 59 and use the
SRC information to correct the problem.
This ends the procedure.
12. Contact your next level of support.
This ends the procedure.
Cannot Automatically Perform an IPL after a Power Failure
1. Normal or Auto mode on the control panel must be selected when power is
returned to the system.
IPL Problems
36
iSeries Model 830, 840, SB2, and SB3 Problem Analysis, Repair and Parts V5R1
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