a. Exchange the device.
b. Perform an IPL to DST (see “Dedicated Service Tools (DST)” in the iSeries
Service Functions information).
Does this correct the problem?
No Yes
↓ This ends the procedure.
11. Ask your next level of support for assistance.
This ends the procedure.
12. Perform the following:
a. Remove the device.
b. Perform an IPL to DST (see “Dedicated Service Tools (DST)” in the iSeries
Service Functions information).
Does this correct the problem?
No Yes
↓ This ends the procedure.
13. Ask your next level of support for assistance.
This ends the procedure.
SDIOP-PIP18
Introduction: This procedure isolates problems that are associated with SCSI bus
configuration errors and device task initialization failures.
Note: Determine if the system has logical partitions. Go to “Determining if the
System Has Logical Partitions” on page 943, before continuing with this
procedure.
Note: If the system has logical partitions, perform this procedure from the logical
partition that reported the problem.
1. Perform an IPL to DST (see “Dedicated Service Tools (DST)” in the iSeries
Service Functions information).
Does an SRC appear on the control panel?
No Yes
↓ Go to step 5 of this procedure.
2. Does the Disk Configuration Error Report display or the Disk Configuration
Warning Report display appear on the console?
Yes No
↓ Go to step 4 of this procedure.
3. Does one of the following messages appear in the list?
v Missing disk units in the configuration
v Missing mirror protection disk units in the configuration
v Device parity protected units in exposed mode.
No Yes
↓ Select option 5, then press F11, then press the Enter key to display the
details.
SDIOP PIPs
Chapter 3. Problem Isolation Procedures (PIPs), Failing Items, and Symbolic FRU Isolation 413
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