“Chapter 2. Unit Reference Codes” on page 59). If the procedure for the
new SRC sends you back to this procedure, go to step 5.
This ends the procedure.
4. Select the Perform an IPL option on the IPL or Install the System display to
complete the IPL.
Is the problem intermittent?
Yes No
↓ This ends the procedure.
5. Copy the main storage dump to removable media (see “Copying a Main
Storage Dump” in the iSeries Service Functions information).
6. Report a Licensed Internal Code problem to your next level of support.
This ends the procedure.
LIC-PIP 11
This procedure isolates a system STARTUP failure in the initial program load (IPL)
mode.
Note: Determine if the system has logical partitions. Go to “Determining if the
System Has Logical Partitions” on page 943, before continuing with this
procedure.
Note: If the system has logical partitions, perform this procedure from the logical
partition that reported the problem.
Read the “Overview” on page 341 before continuing with this procedure.
How to Find the Cause Code:
1. Were you given a cause code by another procedure?
No Yes
↓ Use the cause code given by the other procedure.
Go to step 3 of this procedure.
2. Look at the Data display characters in word 3. You can obtain these characters
by either:
v Looking at word 3 on the Problem Summary Form that was filled out earlier.
v Selecting characters 9-16 of the top 16 character line of function 12 (word 3).
Refer to the 4 leftmost characters of word 3, which are the cause code.
3. If the cause code is:
0001: Disk configuration is missing.
1. Select Manual mode and perform an IPL to DST (see “Dedicated Service Tools
(DST)” in the iSeries Service Functions information).
Does the Disk Configuration Error Report display appear?
Yes No
↓ The IPL completed successfully.
This ends the procedure.
2. Is Missing Disk Configuration information displayed?
Yes No
LIC PIPs
350
iSeries Model 830, 840, SB2, and SB3 Problem Analysis, Repair and Parts V5R1
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