Note: Your next level of support may require the error information you
recorded in the previous step.
This ends the procedure.
SDIOP-PIP23
Introduction:
Note: Determine if the system has logical partitions. Go to “Determining if the
System Has Logical Partitions” on page 943, before continuing with this
procedure.
Note: If the system has logical partitions, perform this procedure from the logical
partition that reported the problem.
This procedure corrects the problem when the system cannot find the required
cache data for the attached disk units.
Note: For some storage I/O adapters, the cache card is integrated and not
removable.
You were sent to this procedure from URC 9050.
1. Have any other I/O card or device SRCs occurred at about the same time as
this error?
No Yes
↓ Use the other I/O card or device SRCs to correct the problem (see
“Chapter 2. Unit Reference Codes” on page 59)
This ends the procedure.
2. Has the I/O card, or have the devices been repaired or reconfigured recently?
Yes No
↓ Note any other errors that occurred at about the same time for the
same I/O card. Then ask your next level of support for assistance.
This ends the procedure.
3. Were both an I/O card and the cache adapter card exchanged during the last
repair action or reconfiguration?
Yes No
↓ Go to step 7 of this procedure.
4. Can you find the original cache adapter card that was exchanged during the
last repair action or reconfiguration?
Yes No
↓ Go to step 8 of this procedure.
5. Perform the following:
a. Power off the system (see “Powering On and Powering Off the System and
Logical Partitions” on page 922).
b. Remove the cache adapter card from the I/O card and install the original
cache adapter card (see “Chapter 4. Removal and Installation Procedures”
on page 617).
SDIOP PIPs
422
iSeries Model 830, 840, SB2, and SB3 Problem Analysis, Repair and Parts V5R1
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