IBM i 830 User Manual

↓ Use the other I/O card or device SRCs to correct the problem (see
“Chapter 2. Unit Reference Codes” on page 59)
This ends the procedure.
2. Has the I/O card, or have the devices been repaired or reconfigured recently?
Yes No
↓ Note any other errors that occurred at about the same time for the
same I/O card. Then ask your next level of support for assistance.
This ends the procedure.
3. Find the location of the I/O card with the cache adapter card problem by
performing one of the following:
v If you can enter a command at the console, access system service tools (SST)
(see “System Service Tools (SST)” in the iSeries Service Functions
information). Select the Product activity log option and display the Product
Activity Log entry for this SRC. Press the F9 key for address information in
the Product Activity Log entry for this SRC. Get the Physical location of the
I/O card.
v If you cannot enter a command at the console, perform an IPL to DST (see
“Dedicated Service Tools (DST)” in the iSeries Service Functions information).
Select the Product activity log option and display the Product Activity Log
entry for this SRC. Press the F9 key for address information in the Product
Activity Log entry for this SRC. Get the Physical location of the I/O card.
If you cannot perform a type A or B IPL, perform a type D IPL from
removable media. Select the Product Activity Log option and display the
Product Activity Log for this SRC. The direct select address (DSA) of the
I/O card is in the format BBBB-Cc-bb:
– BBBB = hexadecimal offsets 4C and 4D.
– Cc = hexadecimal offset 51.
– bb = hexadecimal offset 4F.
The unit address of the I/O card is hexadecimal offset 18C through 18F. See
“Locations and Addresses” on page 705 for location information. If there is
no IOA with a matching DSA and unit address, the IOP and IOA are one
card. Use the IOP with the same DSA.
Have you determined the location of the I/O card that is reporting the
problem?
Yes No
↓ Ask your next level of support for assistance.
This ends the procedure.
4. Attention: If the URC is 9010, the I/O card needs to retrieve data from the
correct cache adapter card. If the correct cache adapter card is not installed,
customer data will be lost.
Attention: If the URC is 9011 or 9013, the cache adapter card has data in its
storage that may belong to another I/O card. Customer data from the other
I/O card may be lost.
Do you want to continue with the cache adapter card that is installed now
and accept the data loss?
No Yes
↓ Go to step 8 of this procedure.
SDIOP PIPs
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iSeries Model 830, 840, SB2, and SB3 Problem Analysis, Repair and Parts V5R1

IBM i 830 Specifications

General

Brand	IBM
Model	i 830
Category	Server
Language	English