h. Select the function key for Additional details.
i. The 4 leftmost characters of word 3 is the cause code to be used in this
procedure.
3. If the cause code is:
0002: Disk units are missing from the IASP disk configuration.
1. Have you installed a new disk enclosure in a disk unit and not restored the
data to the disk unit?
No Yes
↓ Ignore SRC A600 5094.
Continue with the disk unit exchange recovery procedure (see “Disk
Service Support” in “Recovery Procedures” on page 893).
This ends the procedure.
2. Use words 1-9 from the information in the Service Action Log to determine the
disk unit that is missing from the configuration:
v Word 4 contains the IOP direct select address.
v Word 5 contains the unit address.
v Word 6 contains the disk unit type, level and model number.
v Word 7 contains the disk unit serial number.
v Word 8 contains the number of missing disk units.
Are the problem disk units 432x, 660x, or 671x Disk Units?
No Yes
↓ Go to step 4 of this procedure.
3. Attempt to get all devices attached to the IOP to Ready status by performing
the following:
a. The IOP address (IOP Direct Select Address) to use is Word 4.
b. Verify the following and correct if necessary before continuing with step 4.
of this procedure:
v All cable connections are made correctly and are tight.
v Make sure the configuration within the device is correct.
v All storage devices are powered on and ready.
4. Perform the following:
a. Select System Service Tools (SST).
b. Select the Work with disk units option.
c. Select the Display disk configuration option.
d. Select the Display disk configuration status option.
Are any disk units missing from the IASP configuration?
Note: Missing disk units are indicated by an asterisk (*).
Yes No
↓ This ends the procedure.
5. Use the Service Action Log to determine if there are any entries other than
B6xx 5094 for the missing disk units or the IOA or IOP that is controlling them
(see“Using the Service Action Log” on page 9).
LIC PIPs
364
iSeries Model 830, 840, SB2, and SB3 Problem Analysis, Repair and Parts V5R1
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