IBM i 830

Yes No
↓ Go to step 34 of this procedure.
33. Intermittent equipment checks may have caused this problem.
Display the system product activity log and look for entries that contain unit
reference codes or IOP reference codes that may need action.
You can read a unit reference code history from the disk controller service
panel.
This ends the procedure.
34. Fill out a Problem Summary Form using the information from words 1
through 9 from the control panel.
Are characters 5-8 of the top 16 character line of function 11 (4 rightmost
characters of word 1) on the Problem Summary Form the same as on the
Problem Summary Form filled out in step 2 of this procedure?
Yes No
↓ A different SRC or reference code occurred. Use the new SRC or
reference code to correct the problem (see “Chapter 2. Unit Reference
Codes” on page 59).
This ends the procedure.
35. Arewords3-9ontheProblem Summary Form the same as on the Problem
Summary Form filled out in step 2 of this procedure?
Yes No
↓ A different SRC or reference code occurred. Use the new SRC or
reference code to correct the problem (see “Chapter 2. Unit Reference
Codes” on page 59). This ends the procedure.
This ends the procedure.
36. Are characters 13-16 of the bottom 16 character line of function 13 (4
rightmost characters of word 9) on the Problem Summary Form you filled out
in 34 of this procedure equal to 0000?
Yes No
↓ Return to “Chapter 2. Unit Reference Codes” on page 59. Analyze the
problem using the data in characters 9-16 of the bottom 16 character
line of function 13 (word 9) on the Problem Summary form in place of
the data in word 1, which originally sent you to this procedure.
This ends the procedure.
37. Go to the analyzing problems procedures in the service information for the
specific disk unit to analyze the status of the failing unit. Then return here
and answer the following question.
Did the service information for the specific disk unit correct the problem?
No Yes
↓ This ends the procedure.
38. A manual reset of the IOP may clear the attention SRC. Perform the steps in
the following table:
LIC PIPs
374
iSeries Model 830, 840, SB2, and SB3 Problem Analysis, Repair and Parts V5R1