Note: Determine if the system has logical partitions. Go to “Determining if the
System Has Logical Partitions” on page 943 before continuing with this
procedure. If the system has logical partitions, perform this procedure from
the logical partition that reported the problem.
Ensure the remote control panel cable is connected to the Debug port on the rear
of the iSeries 400. The system end of the cable is the one with a missing pin in the
cable’s connector. The other end of the cable is connected to an EPP 1.9 compliant
parallel port on the PC. Push in the cable connector and tighten the thumbscrews
at each end.
Note: The parallel port must be EPP 1.9 compliant, though not all PC
manufacturers allow the port to be dedicated to that setting. To determine
this setting, check with the PC manufacturer.
The following procedure must be performed when Operations Console has an
active connection.
1. Is the status in the iSeries 400 Operations Console window ″Connecting
console″ or did you get a message indicating the connection to the LCS failed?
No Yes
↓ The remote control panel will not work until a connection to the LCS is
established. Correct the problem and establish a connection. You may
use “Operations Console-PIP1” on page 381 for assistance in
determining if the PC and iSeries 400 have connectivity.
This ends the procedure.
2. Is the status in the iSeries 400 Operations Console window any of the
following: ″Connecting remote control panel″,or″Remote control panel
unavailable″?
No Yes
↓ Replace the remote control panel cable.
Inspect the internal cable to the Debug port for problems and re-plug
the cable or replace if needed.This ends the procedure.
3. Did the remote control panel window open? Be certain to look behind any
open windows or in the task bar for it.
Yes No
↓ Verify that iSeries 400 Operations Console is configured to use the
remote control panel. If it is then you will require support from
someone with Operations Console software training to resolve.
This ends the procedure.
4. Did the remote control panel window display any Function/Data, or either the
Power or a Mode indicator green?
Yes No
↓ Replace the remote control panel cable.
This ends the procedure.
5. The console may not have control at this time and the remote control panel
may be in read-only mode. Get control at the console and try an operation
again. If the remote control panel is still unresponsive replace the remote
control panel cable. You may require support from someone with Operations
Console software training to resolve.
Operations Console PIPs
384
iSeries Model 830, 840, SB2, and SB3 Problem Analysis, Repair and Parts V5R1
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