4. Go to step 6 of this procedure and use the reference code that is not 0000.
5. Look at the Product Activity Log (see “Product Activity Log” in the iSeries
Service Functions information).
Is a reference code logged as a result of this IPL?
Yes No
↓ You cannot continue isolating the problem. Use the original reference
code and exchange the failing items, starting with the highest
probable cause of failure (see the failing item list for this reference
code in “Chapter 2. Unit Reference Codes” on page 59). If the failing
item list contains FI codes, see “Failing Items” on page 479 to help
determine part numbers and location in the system.
This ends the procedure.
6. Is the SRC or reference code the same one that sent you to this procedure?
Yes No
↓ Record the SRC or reference code on the Problem Summary Form.
Then go to “Chapter 2. Unit Reference Codes” on page 59 to correct
the problem.
This ends the procedure.
7. Isolate the failing device by doing the following:
a. Power off the system or the expansion tower if it is powered on (see
“Powering On and Powering Off the System and Logical Partitions” on
page 922 ).
b. Go to “Failing Items” on page 479 to find the devices identified by FI code
FI01105, FI01106, or FI01107 in the failing item list.
c. Disconnect one of the devices that are identified by the FI code, other than
the load-source disk unit.
Note: The tape, or optical units should be the first devices to be
disconnected, if they are attached to the SCSI bus identified by
FI01105, FI01106, or FI01107.
d. Go to step 9 of this procedure.
8. Continue to isolate the possible failing items by doing the following:
a. Power off the system or the expansion tower (see “Powering On and
Powering Off the System and Logical Partitions” on page 922).
b. Disconnect the next device that is identified by FI codes FI01105, FI01106,
or FI01107 in the FRU list. (See the note in step 7 of this procedure). Do
not disconnect disk unit 1 (load-source disk) until you have disconnected
all other devices and the load-source disk is the last device that is
identified by these FI codes.
9. Power on the system or the expansion tower.
Does an SRC appear on the control panel?
No Yes
↓ Go to step 14 of this procedure.
10. Does one of the following displays appear on the console?
v Disk Configuration Error Report
v Disk Configuration Warning Report
v Display Unknown Mirrored Load-Source Status
SDIOP PIPs
408
iSeries Model 830, 840, SB2, and SB3 Problem Analysis, Repair and Parts V5R1
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