v The disk unit locations that are identified by the unit addresses.
Have you determined the location of the I/O card and disk units with the
problem?
Yes No
↓ Ask your next level of support for assistance.
This ends the procedure.
10. There are three possible ways to correct the problem:
v Physically remove the disk units you identified in step 8 of this procedure
and return them to their original location.
If you want to continue with this repair option, continue with step 11 of
this procedure.
v Initialize and format the disk units you identified in step 8 of this
procedure.
Attention: Customer data will be lost.
If you want to continue with this repair option, go to step 12 of this
procedure.
v Perform an IPL to DST and perform the Reclaim Cache Storage procedure.
Attention: Customer data will be lost.
If you want to continue with this repair option, go to step 13 of this
procedure.
11. You have chosen to remove the problem disk units.
Perform the following:
a. Physically remove the problem disk units and return them to their original
location.
Note: The Product Activity Log I/O processor and cache adapter card
information fields identify the type, serial number of the original
I/O card, and cache adapter card to which the disk units should be
returned.
b. Select the IPL type and mode that are used by the customer.
c. Power on the system.
d. Go to step 14 of this procedure.
12. You have chosen to initialize and format the disk units you identified in step 8
of this procedure.
Attention: Customer data will be lost.
Perform the following:
a. If you are not already using dedicated service tools, perform an IPL to
DST (see “Dedicated Service Tools (DST)” in the iSeries Service Functions
information). If you cannot perform a type A or B IPL, perform a type D
IPL from removable media.
b. Select the Work with disk units option.
Did you get to DST with a Type D IPL?
Yes No
↓
1) Select the Work with disk unit recovery option.
2) Select the Disk unit problem recovery procedures option.
SDIOP PIPs
424
iSeries Model 830, 840, SB2, and SB3 Problem Analysis, Repair and Parts V5R1