Note: A personal computer (used as a console) that is attached to the system
by using a console cable feature is known as a workstation adapter
console. The cable (part number 46G0450, 46G0479, or 44H7504) connects
the serial port on the personal computer to a communications I/O
adapter on the system.
No Yes
↓ Go to “WSAC-PIP1” on page 477.
This ends the procedure.
2. Is the device you are attempting to repair a personal computer (PC)?
No Yes
↓ PC emulation programs operate and report system-to-PC
communications problems differently. See the PC emulation information
for details on error identification.
Go to step 3 of this procedure.
3. Perform the following:
a. Verify that all the devices you are attempting to repair, the primary console,
and any alternative consoles are powered on.
b. Verify that the all the devices you are attempting to repair, the primary
console, and any alternative consoles have an available status. For more
information on displaying the device status, see “Hardware Service
Manager” in the iSeries Service Functions information.
c. Verify that the workstation addresses of all workstations on the failing port
are correct. Each workstation on the port must have a separate address,
from 0 through 6. See the workstation service information for details on
how to check addresses.
d. Verify that the last workstation on the failing port is terminated. All other
workstations on that port must not be terminated.
e. Ensure that the cables that are attached to the device or devices are tight
and are not visibly damaged.
f. If there were any cable changes, check them carefully.
g. If all of the workstations on the system are not working, disconnect them by
terminating at the console.
h. Verify the device operation (see the device information for instructions).
Note: The cursor position can assist in problem analysis.
v The cursor in the upper left corner indicates a communication problem
between the workstation IOP and the operating system. Perform the
following to assist in problem analysis:
– Verify that all current PTFs are loaded.
– Ask your next level of support for assistance.
v The cursor in the upper right corner indicates a communication problem
between the workstation IOP and the device.
– Continue to the next step of this procedure to analyze the problem.
4. Is the system powered off?
Yes No
↓ Go to step 7 of this procedure.
5. Perform the following:
Twinaxial Workstation PIPs
466
iSeries Model 830, 840, SB2, and SB3 Problem Analysis, Repair and Parts V5R1
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