Note: Determine if the system has logical partitions. Go to “Determining if the
System Has Logical Partitions” on page 943, before continuing with this
procedure.
Note: If the system has logical partitions, perform this procedure from the logical
partition that reported the problem.
Read the “Overview” on page 472 before continuing with this procedure.
Note: If the console has a keyboard error, there may beaKonthedisplay. See the
workstation service information for more information.
1. Are you using a workstation adapter console (type 6A58 or 6A59)?
No Yes
↓ Go to “WSAC-PIP1” on page 477.
This ends the procedure.
2. Perform the following:
a. Select the icon on the workstation to make it the console (you may have
already done this). You must save the console selection. For more
information see Local Device Configuration and LAN, Frame-Relay and ATM
Support.
b. Access dedicated service tools (DST) by performing the following:
1) Select Manual mode on the control panel.
2) Use the selection switch on the control panel to display function 21
(Make DST Available). Press Enter on the control panel.
3) Wait for a display to appear on the console or for a reference code to
appear on the control panel.
Does a display appear on the console?
No Yes
↓ The problem is corrected.
This ends the procedure.
3. Isolate the problem to one AS/400 system and one workstation (console) by
doing the following:
a. Disconnect the power cable from the workstation.
b. Eliminate all workstations, cables, and connector boxes from the network
except for one AS/400 system, one console, two connector boxes, and one
cable.
c. Ensure that the cables that are connected to the console, the keyboard, and
the AS/400 system are connected correctly and are not damaged.
4. Perform the following:
a. Ensure that the AS/400 system console is terminated correctly.
b. Set the Power switch on the console to the On position.
c. Select the SNA*PS icon on the console.
See the workstation information for more information.
5. Access DST by performing the following:
a. Select Manual mode on the control panel.
Workstation Adapter PIPs
474
iSeries Model 830, 840, SB2, and SB3 Problem Analysis, Repair and Parts V5R1
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