C - 46 Call Forward – Off-Premise
Issue 6 Electra Elite
3. Dial CAR key extension.
4. Go on-hook or press
P
.
SERVICE
CONDITIONS
Data Assignment:
Use Memory Block 1-08-07 [Class of Service (Attendant) Feature
Selection 1] Page 2 LK2 to Allow (default: LED On) or Deny (LED
Off) Call Forward set/cancel from the destination station.
Use Memory Block 1-08-07 [Class of Service (Attendant) Feature
Selection 1] Page 2 LK3 to Allow (LED ON) or Deny (default: LED
Off) Call Forward system-wide reset.
Use Memory Block 1-08-08 [Class of Service (Station) Feature
Selection 2] Page 5 LK4 to Allow (LED ON) or Deny (default: LED
Off) Call Forward – Off-Premise.
Restrictions:
A maximum of 24 digits, including pauses can be stored as the
destination outside number. (The Trunk Access Code is not counted
as part of the 24-digit number.)
When Call Forward - All Call is set and an outgoing outside line is not
available, the Automated Attendant call is not forwarded and a busy
tone is sent to the calling party or the Automated Attendant switches
to normal Day or Night ringing.
When Call Forward - Busy/No Answer is set, the caller hears
ringback tone until a trunk is available. When an outside line is
unavailable, DIT/ANA calls are not forwarded, these calls remain at
the station setting the Call Forward – Off-Premise until a line is
available.
Even when Call Forward – Off-Premise is set, Recall, Trunk Queuing,
and Automatic Callback calls directed to the extension line are not
forwarded.
The Call Forward destination number cannot be routed by Least Cost
Routing.
When a Multiline Terminal in Call Forward - All Call (internal) is
unplugged, it follows the all call forwarding.
When a Multiline Terminal in Call Forward – Off-Premise is
unplugged, the call is not forwarded off premise.
Setting, canceling, or Call Forwarding is allowed only when logged
out of ACD.
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