C - 52 Call Forward - Split
Issue 6 Electra Elite
When a call is transferred to an extension with Call Forward - Split
set, the Split feature follows the Internal destination when the
Transfer, Hold, or Conf key is pressed.
Call Forward - Split supports the following:
• Call Forward - All Call
• Call Forward - Busy
• Call Forward - No Answer
• Call Forward - Busy/No Answer
• Call Forward - Busy/No Answer for CAR
Call Forward – Off-Premise can be set for all of the above.
When setting Call Forward, both Internal and External calls have the
same forwarding destination when any other forwarding is used.
The Call Forward On/Off toggle key LED is on when both Internal and
External calls have the same forwarding destination.
When a station is logged in an as ACD agent and Call Forward-Busy/
No Answer is set, any non-ACD call transferred or ringing to that
station follows the Call Forward setting. System software S5000 or
higher is required.
RELATED FEATURES
LIST
Feature
Number
Feature Name
C-7 Call Forward - All Call
C-8 Call Forward - Busy/No Answer
C-11 Call Forward – Off-Premise
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