A - 50 Automated Attendant
Issue 6 Electra Elite
be set for the same trunk at the same time.
Using system software S5000 only, Memory Block 1-4-02
(Automated Attendant Transfer Delayed Ringing Time Selection)
must time out before incoming DID calls can be answered by the
Automated Attendant (cannot be set to No Limit).
Using system software S5500 or higher, Memory Block 1-4-02
(Automated Attendant Transfer Delayed Ringing Time Selection) is
not required to time out before incoming DID calls can be answered
by the Automated Attendant (can be set to No Limit).
General:
When the VRS(4)-U10 ETU or PBR is busy and a CO/PBX call is
incoming, the caller hears a ringback tone until a VRS channel and
PBR are available.
When Automated Attendant or PBR is busy, after the call is
transferred to the second level, a ringback tone is sent to the calling
party.
DIT/ANA assigned to the same trunk has higher priority.
Automated Attendant and system Access Codes can be assigned
individually.
Automated Attendant is assigned to tenants and follows the tenants
Day/Night/Weekend mode switching.
When Automated Attendant answer is assigned for a trunk and a
VRS(4)-U10 ETU is not installed, second dial tone is provided for
incoming callers.
When an incoming caller is transferred to a busy station, the
following options are available to this caller:
RELATED FEATURES
LIST
Dial Action
A
Step Call is performed
J
Second dial tone is provided
L
Ringing begins based on the Day/Night ringing assignment
Feature
Number
Feature Name
D-10 Direct Inward System Access (DISA)
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