4 Troubleshooting Software Revision Check
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Software Revision Check
Some troubleshooting tasks may require that you identify the Software Revision of your monitor. You
can find the software revision along with other information, such as the system serial number, in the
monitor revision screen.To access the monitor revision screen:
1 Enter the Main Setup menu and select Revision
2 Select the pop-up key Software
NOTE The system serial number can also be found on the lower right corner on the front of the monitor.
Obtaining Replacement Parts
See Parts section for details on part replacements.
Troubleshooting Guide
Problems with the monitor are separated into the categories indicated in the following sections and
tables. Check for obvious problems first. If further troubleshooting instructions are required refer to
the Troubleshooting Tables.
Taking the recommended actions discussed in this section will correct the majority of problems you
may encounter. However, problems not covered here can be resolved by calling Philips Response
Center or your local representative.
Checks for Obvious Problems
When first troubleshooting the instrument, check for obvious problems by answering basic questions
such as the following:
1 Is the power switch turned on?
2 Is the AC power cord connected to the instrument and plugged into an AC outlet?
3 Are the MMS and, if present, the measurement server extension inserted correctly?
4 Are the cables connected properly to the FMS?
5 Are the parameter modules plugged into the FMS correctly?
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