Troubleshooting Guide 4 Troubleshooting
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Multi-Measurement Server
Symptoms Possible Causes of Failure Failure Isolation and Remedy
Prompt message
“Measurement Server
Configuration not
supported” is issued
An unsupported Measurement
Server Extension has been connected
Disconnect the measurement
server extension
Measurement Server Extension is
defective
Replace Measurement Server
Extension
Measurement Server defective
Replace Measurement Server
INOP Message “MsmtSrv
not Supp” is issued
Wrong Software Revison Upgrade monitor and/or
measurement server to a
matching software version
Too many measurement servers
connected
Disconnect unsupported
measurement servers for proper
operation
Unsupported type of measurement
server (for example M3000A on a
M800xA monitor) connected.
Disconnect the unsupported
measurement server
Prompt message
“Measurement Server not
supported, unplug device,
switch monitor off/on” and
INOP “Bad Measurement
Server are issued
M3000A Measurement Server
Revision A is plugged. This
Measurement Server is not
compatible with the IntelliVue
patient monitors
Disconnect the measurement
server and cycle power.