Philips IntelliVue MP70 Service Manual

Troubleshooting Guide 4 Troubleshooting
69
Network related problems
Symptoms Possible Causes of Failure Failure Isolation and Remedy
Prompt Message “no
central assigned to this bed”
is issued
The monitor label is not set in the
monitor (if the beds are “monitor
labeled” in the Philips Information
Center)
Set Monitor Label in Config
Mode
Problem with the Philips
Information Center to Switch
communication (if the beds are
“port mapped” in the Philips
Information center
Check PIC to Switch
communication, Switch
configuration and Firmware
status
INOP “Unsupported
LAN” is issued.
Network failure Check if switches, Philips
Information Center and Database
Server are all running and
connected to the network
Monitor connected to wrong
network
Check if monitor has been
connected for example to a
different hospital network instead
of the Philips Clinical Network
IP address conflict after
infrastructure re-installation
Reboot Database Server and
Philips Information Center
No connectivity to PIC, no
prompt or error message on
monitor
Hardware Defect Check LAN cable connection
Check NGN Connector board in
Monitor
Check Switch
Configuration problem Check switch configuration and
firmware revision
Other Bed Overview not
available
Configuration Problem Check configuration in PIC
regarding other bed overview
(care group assignment)
Verify configuration of switch
(setting of multicast filters)
This function is not available for
wireless beds
Switch to a wired configuration
“Other Bed” Alarms are not
appearing
Configuration problem Verify configuration in PIC, in
Monitor (Config Mode) and
check that the feature is not
temporarily disabled by the user
(Bed Info Window)

Philips IntelliVue MP70 Specifications

General

Brand	Philips
Model	IntelliVue MP70
Category	Medical Equipment
Language	English