Troubleshooting Guide 4 Troubleshooting
65
General Monitor INOP Messages
INOP Message Possible Causes of Failure Failure Isolation and Remedy
CHECKINTERNVOLTAG
E
Problem with the voltages (5V, 12V) in
the monitor
Remove all I/O boards and put them
back in one at a time to isolate any
defective board. If this does not
resolve the problem, replace the main
board
CHECK MENU LABELS
This message indicates that
the monitor has performed a
cold start and attempted to
reset the menu labels to
defaults. If the defaults are
present, the recovery was
successful. Default settings
should be recorder as part of
your documented
configuration setup. If the
menu labels do not match the
configuration file settings or
the INOP persists, perform
the troubleshooting tasks
listed in this table.
Memory space in which the menu labels
are stored has been corrupted
Reclone configuration file. This will
reload the memory space
Main Board defective
Replace Main Board
CHECK MONITOR TEMP The temperature inside the monitor is
too high
Check the environment for possible
causes
Monitor ventilation obstructed
Clean the monitor ventilation
internally and then cool monitor
down for 8 hours
Main Board defective
replace Main Board
CHECK SETTINGS
This message indicates that
the monitor has performed a
cold start and attempted to
reset the menu labels to
defaults. If the defaults are
present, the recovery was
successful. Default settings
should be recorded as part of
your documented
configuration setup. If the
menu labels do not match the
configuration file settings or
the INOP persists, perform
the troubleshooting tasks
listed in this table.
Memory space in which the settings are
stored has been corrupted
Reclone configuration file. This will
reload the memory space.
Main board defective
Replace Main board
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