Troubleshooting Guide 4 Troubleshooting
67
Speed Point
Keyboard/Mouse not functioning
Symptoms Possible Causes of Failure Failure Isolation and Remedy
Speed Point attached
directly to the monitor not
functioning
Speed Point not connected properly Check cabling
PS/2 I/O board in wrong slot
Check I/O Matrix in Theory of
Operation
PS/2 I/O Board defective
replace I/O board
SpeedPoint defective
Replace SpeedPoint
Speed Point attached to
Remote Extension Box not
functioning
Remote Extension Device is not
connected to the monitor.
Check cabling and connections
SpeedPoint not connected properly
Check cabling to SpeedPoint in
the Remote Extension Device
SpeedPoint defective
Replace SpeedPoint
Remote Extension Device defective
Replace Remote Extension
Device
Remote Device I/O board in the
wrong slot
Check I/O Matrix in Theory of
Operation
Remote Device I/O board defective
Replace I/O board
Speed Point Knob
Rotation, Joystick Control
or Selection control not
functioning
Speed Point defective
Replace Speed Point
INOP Message CHECK
INPUT DEVICES is
issued
SpeedPoint or other input device
defective
Perform a visual and functional
check of all the monitor input
devices. Replace input devices if
necessary.
Symptoms Possible Causes of Failure Failure Isolation and Remedy
Keyboard/Mouse attached
directly to the monitor not
functioning
Keyboard/Mouse not connected
properly
Check cabling
Keyboard/Mouse defective
Replace Keyboard/Mouse
PS/2 I/O board in wrong slot
Check I/O Matrix in “Theory of
Operation”
PS/2 I/O Board defective
replace I/O board