Polyend Tracker+ - 13.3 Emergency Firmware Update

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Polyend Tracker+ Manual
System
13
NOTES
13.3 Emergency Firmware Update
Firmware updates are available from the Polyend portal for your registered
device. A reset button is provided, recessed behind the rear panel for
emergency situations . A reset can be performed if there are issues with the
update method or to clear Tracker+ issues but should not be used as a
regular process for updates.
▌ TRACKER+ & FIRMWARE RESET
1. Download the latest rmware. Access rmware updates for your device
from your registered account at Polyend.
2. Copy the downloaded .ptf rmware le into the /Firmware folder. This
can be found in the root directory of the SD Card. Also ensure any
previous update les remain in the rmware folder.
3. Insert the SD card into Tracker+.
4. Use a pin or thin object to press the internal reset button. This is located
on the rear of the device behind the case next to the USB connection.
5. Tracker+ will reset and search the rmware folder on the SD Card. A
random rmware will be selected and installed in order to recover
Tracker+ to a working state. The install process is typically less than 1
minute.
Recessed reset button. Use a
pin or thin object to trigger reset
Rear Panel
Power
USB
The reset option is useful if any lock ups or freezing occurs on Tracker+. It is not necessary in these
situations to download a new OS. It is advised to keep a series ofcial, known good, rmware releases in the
/rmware folder. For example 1.5.0, 1.6.0, 1.4.0. That way steps 4-5 can be performed in case of issues and
a random update will be performed from a known state. A manual update in the ‘cong’ menu to select the
latest version can then follow.